Founded 2009 · Phoenix
Eleven years in commercial controls, applied to houses
Rachel Okonkwo spent eleven years as a commercial controls technician before she bought her first van — hospitals, data floors, a resort chain’s chiller plants. Controls work is diagnostic work: you arrive at a building that is misbehaving, the readouts all claim innocence, and the fault is hiding in the interaction between systems. You learn to trust measurements over symptoms, to log before you guess, and to leave every panel labelled better than you found it.
That background is why Solstice diagnoses the way it does. A residential AC has one-tenth the complexity of a chiller plant, and it gets one-tenth the diagnostic respect from most of the trade — parts swapped on hunches, refrigerant added to systems nobody leak-tested, compressors condemned by whoever profits from the condemnation. Rachel trained our techs to bring the commercial habit down to the house: measure, log, prove it, then fix it once.
She still takes the hardest tickets herself. Ask about the intermittent lockout on South Mountain that three visits could not catch — she caught it with a data logger and a week of patience, and the fix was one over-tightened clamp.
Fourteen trucks, forty-one people
Six of them you might meet, because their names are on the city pages they drive. Every tech is NATE-certified, and the shop holds Trane Comfort Specialist and Carrier Factory Authorized standing — we carry Trane, Carrier and Rheem, and we will install a Bosch inverter heat pump if you ask for one.
Danny Aguilar
Glendale route · NATE-certified
Twelve years. Package unit specialist — most of the west side inventory he services sits on a roof.
Priya Raman
Tempe route · NATE-certified
Eight years. Attic air handlers and rental-property triage. Owns the ugliest crawlspace stories in the company.
Cole Whitfield
Mesa route · NATE-certified
Nine years. Heat pump conversions and the east valley’s aging gas furnace stock.
Sofia Reyes
Chandler route · NATE-certified
Seven years. Runs the duct-sealing crew — she can read a manometer across a room and tells builders things they do not want to hear.
Ben Tran
Scottsdale route · NATE-certified
Ten years. Variable-speed and inverter systems, and the high-ceiling great rooms that swallow them.
Jake Millard
Peoria route · NATE-certified
Six years. Mini-splits — garages, casitas, and every Arizona room ever glassed in.
Measure, log, prove it, then fix it once.
Solstice Heating & Air, LLC · 2840 W Broadway Rd, Phoenix · AZ ROC-990417-C39 · bonded and insured